Recommendation feedback

Let shoppers tell you when a recommendation feels right.

Sellentum adds lightweight Helpful / Not right feedback to result cards, then turns those events into deterministic product risks, explanation fixes and optimization actions.

What this unlocks

Result-card feedback capture
Product quality lanes
Negative-feedback themes
Copyable tuning packet

Why it matters

Deterministic where it counts, explainable everywhere else.

01

Feedback does not choose products; deterministic rules still rank results

02

Merchants can spot weak explanations, wrong-category matches and thin catalog evidence

03

The same event contract works across finder, advisor, search and configurator surfaces