Support

Get from catalog to launch without guessing.

Support is focused on the launch loop: product data, guided questions, widget installation, analytics proof and production verification.

Contact support

Import products

Prepare a CSV with names, prices, categories, descriptions, features, tags and product URLs.

Open area

Build a finder

Create guided questions, connect answers to deterministic rules, publish and test the result path.

Open area

Install the widget

Copy the modal or inline snippet and install it on a staging storefront before real traffic.

Open area

Try storefront demo

Paste a real experience ID into the simulated store before touching a live theme.

Open area

Before asking for help, collect launch evidence.

The fastest fixes come from exact URLs, screenshots, catalog rows and the route where a journey fails.

01Your Sellentum account email and workspace brand name.

02The page URL where the widget is installed or should be installed.

03The finder, advisor, search or configurator URL you are testing.

04A short description of the expected result and the actual result.

05A sample product row if recommendations do not look right.