Support
Get help with your Sellentum setup.
Find help with importing products, building an experience, installing the widget and checking shopper activity.
Contact supportImport products
Prepare a CSV with names, prices, categories, descriptions, features, tags and product URLs.
Open areaBuild a finder
Create guided questions, connect answers to deterministic rules, publish and test the result path.
Open areaInstall the widget
Copy the modal or inline snippet and install it on a staging storefront before real traffic.
Open areaOpen storefront preview
Search a live catalog in a working store, or paste your own experience ID to test the embed.
Open areaHelp us understand the problem.
The fastest fixes come from exact URLs, screenshots, catalog rows and the route where a journey fails.
01Your Sellentum account email and workspace brand name.
02The page URL where the widget is installed or should be installed.
03The finder, advisor, search or configurator URL you are testing.
04A short description of the expected result and the actual result.
05Share a sample product row with sensitive information removed.