Merchant dashboard
Authenticated workspace, catalog and experience management.
Status
All systems operational.
Live service health, our uptime commitment, and how we communicate incidents. No incidents are currently reported.
OperationalComponents
Operational
Public widget & API
Embedded finder, advisor, search and configurator endpoints.
Recommendation engine
Deterministic matching plus grounded AI explanations.
Supabase database & auth
Tenant-scoped data, row-level security and authentication.
Uptime & incident policy
Uptime target
We target 99.9% monthly availability for the public widget/API and the merchant dashboard. This is an operational goal, not a contractual SLA until stated in a signed agreement.
Incident communication
Active incidents are posted here with a short summary, affected components and status (investigating, identified, monitoring, resolved). Merchants can also email support for a direct update.
Maintenance
Planned maintenance that may affect availability is announced in advance where possible and scheduled for low-traffic windows.
Incident history
No incidents reported in the current window. Resolved incidents will be listed here with their timeline and root-cause summary.
Report an issue via support