Product advisor
Help shoppers explain what they need.
Let shoppers describe their needs in their own words. The advisor uses catalog information and product rules to offer suitable options and clear explanations.
What you can do
- Understand natural-language requests
- Use budget and feature requirements
- Ask useful follow-up questions
- Explain products using catalog facts
How it helps your team
- Keep recommendations within the available catalog.
- Use shopper requirements to narrow the options.
- Tie explanations to the information approved for the products.